We at GunSkins feel that your personal privacy is of the utmost importance. GunSkins domain is hosted with Google domains, which uses HSTS (HTTP Strict Transport Security). GunSkins website is hosted by Shopify, which uses a SSL certificates that use industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
All credit card and personal info collected by GunSkins is used only to aid in processing orders and for customer service. No credit card information is ever stored on our servers, thus requiring all customers to manually input payment information for every purchase.
Customer personal, billing, email addresses and phone number will be used in the course of processing merchandise orders only. This information submitted by the customer will only be used internally and will not be shared with any person’s or organizations except vendor warehouse and our shipping carriers to deliver the merchandise.
GunSkins does not buy, sell, beg, borrow, or steal email information. Upon completion of the check-out process, and by providing an email address, we send email confirming your order, providing tracking information, and customer service. We always respect your right to privacy, and the right to have relevant and insightful messages in your inbox instead of a full junk mail folder. Our newsletter email list is opt-in only (optional) and we honor all unsubscribe requests immediately.
Errors, Omissions, etc.: Typographical, photographic, pricing, and editing errors on the website are unintentional and we reserve the right to correct them.
We reserve the right to fix any errors we discover. We will correct any processing errors by crediting the payment method used for the purchase, for the refund or reimbursement.
Relationship between our Return Policy and Chargebacks
Our warranty and return procedures are the main avenues for settling issues with defective merchandise and/or unwanted merchandise. However, customers still have the option to file a chargeback if they paid using a credit card. Once a customer selects a system (our returns system, our warranty procedures, or chargeback) they are required to use that system for the duration of the claim, unless the claim is reversed.
Here are the basic principles behind how GunSkins manages the resolution process returns, warranties and chargebacks:
GunSkins returns department and warranties department are the primary processes for settling issues with transactions
Chargebacks override all other claims